FAQs

Is YOMG meat halal?

Our beef and chicken come from a halal-certified source. However, they are cooked on the same grill as bacon and prepared in the same kitchen as our pork products.

Does YOMG have any vegan or vegetarian menu items?

Yes, we do!

We offer a selection of vegan and vegetarian menu items across our menu. These items are clearly marked with either V (Vegetarian) or VG (Vegan) for easy identification.

To explore all available options, including our vegan and vegetarian offerings, click here to view our full menu.

Does YOMG have any gluten-free menu items?

Please note, due to the risk of cross contamination, NO food item at YOMG is sold as allergen-free!

Our products contain or may contain traces of dairy, gluten, egg, soy, nuts, onion, garlic, sesame, pork and / or seafood. All products are prepared and handled on site, therefore, we cannot guarantee that cross contamination will not occur. Due to the self-serve process of our frozen yogurt and toppings, we recommend customers with allergies do not consume from this section.

I have a food allergy — should I come to YOMG?

Please note, due to the risk of cross contamination, NO food item at YOMG is sold as allergen-free!

Our products contain or may contain traces of dairy, gluten, egg, soy, nuts, onion, garlic, sesame, pork and / or seafood. All products are prepared and handled on site, therefore, we cannot guarantee that cross contamination will not occur. Due to the self-serve process of our frozen yogurt and toppings, we recommend customers with allergies do not consume from this section.

Does YOMG serve alcohol?

Our Berwick and Pakenham locations are licensed and serve alcohol.

How does YOMG self-serve frozen yogurt process work?
  1. Self-Serve – grab yourself a cup and indulge in our low fat flavours
  2. Mix and Match – stack ‘em up at our goodness bar
  3. Weigh and Pay – $3.70 per 100 grams – it’s all goodness!

    All You Can Fill $6 Sky High Waffle Cone, available all day, every day.

    Love our froyo? Take it home! Take Home Froyo Tubs, $10 each or 2 FOR $15.
Does YOMG have nutritional information available?

We do not have the nutritional information available for our menu. For information regarding allergens, please see our Allergens page for the latest PDF. 

Ordering
Does YOMG take phone orders?

Sorry, we do not. However, we accept pre-ordered online pick up orders.

Does YOMG offer delivery?

Yes!

You can order YOMG for delivery via third party delivery platforms. To place an order, visit your local store location page.

Store Information
Does YOMG accept bookings?

We accept bookings at selected YOMG locations.

Bookings can be made online via each location page, or by calling the store directly.

All remaining YOMG locations are walk in only – if you visit us and there are no free tables, we can put you on our waiting list, and you will be seated on the next available table!

What are YOMG trading hours?

Our trading hours vary between locations. Please visit your local store location page for store trading hours.

Please note, we are CLOSED Christmas Day.

Does YOMG have a public holiday surcharge?

Yes, a surcharge of 15% applies on public holidays at all YOMG stores, for all in store and online purchases.

Other
What are the terms and conditions for YOMG gift cards?

Simply present your YOMG Gift Card in store at any YOMG location for the purchase of goods. YOMG Gift Cards expire 36 months from the date of purchase. YOMG Gift Cards can be purchased in store only, for any credit amount, at any YOMG location. Gift Cards are not refundable and cannot be redeemed for cash. YOMG is not responsible for lost, stolen or damaged cards, or any unauthorised card use. Your gift card will have both the Amount (Original Value) and Date of Issue (Purchase Date) recorded on it at the time of purchase. If the Amount or Date of Issue rub off, fade or become illegible, you can email the unique gift card number located on the bottom left corner of your card to info@yomg.com.au. If found, please return the gift card to any YOMG location. For YOMG locations, visit this link. 

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